Terms of use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS PORTAL
WHAT’S IN THESE TERMS?
These terms tell you the rules for using our online portal www.rheafamily.co.uk (our portal).
Click on the links below to go straight to more information on each area:
www.rheafamily.co.uk is operated by Rhea Group Ltd t/a Rhea Family Finance (“We”). We are registered in England and Wales under company number 07443570 and have our registered office at Yew Tree House, Lewes Road, Forest Row, East Sussex, RH18 5AA.
We are authorised and regulated by Financial Conduct Authority.
To contact us, please email customer.services@rheafamily.co.uk or telephone our customer service line on 0207 062 4038.
By using our portal, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our portal.
We recommend that you print a copy of these terms for future reference.
We may amend these terms from time to time. Every time you wish to use our portal, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 29 June 2018.
We may update and change our portal from time to time to reflect changes to our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.
We do not guarantee that our portal, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our portal for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our portal through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.
We may prevent or suspend your access to our portal if you do not comply with any part of these terms of use or policies to which they refer or any applicable law
Our portal is directed to people residing in the United Kingdom. We do not represent that content available on or through our portal is appropriate for use or available in other locations. If you choose to access our portal from locations outside the United Kingdom, you are responsible for compliance with local laws where they are applicable.
You must keep secure your user identification code, password and/or any other piece of information we provide to you and treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at customer.services@rheafamily.co.uk.
We are the owner or the licensee of all intellectual property rights in our portal, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our portal for your personal use.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our portal must always be acknowledged.
You must not use any part of the content on our portal for commercial purposes without obtaining consent from us to do so.
If you print off, copy or download any part of our portal in breach of these terms of use, your right to use our portal will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Where our portal contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
The information, materials and functions contained in our portal including text, graphics, links or other items are provided on an ‘as is’ basis. To the fullest extent permitted by law, We disclaim all warranties, representations and undertakings whatsoever, express or implied, specifically including but not limited to warranties of satisfactory quality, fitness for a particular purpose, freedom from computer viruses and non-infringement of third parties' rights.
Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), we are not legally responsible for any:
We shall have no liability to you for any breach of these terms of use caused by any event or circumstance beyond our reasonable control including, but not limited to, strikes, lock-outs or other industrial disputes; breakdown of systems or network access; or flood, fire, explosion or accident.
We are committed to keeping your personal information safe. We process personal information in accordance with applicable data protection legislation. Please read our privacy policy to understand how we use and protect the information you provide us (a copy of our privacy policy can be accessed here: https://www.rheafamily.co.uk/privacy-policy.
You may use our portal only for lawful purposes. You may not use our portal:
You also agree not to access without authority, interfere with, damage or disrupt:
We do not guarantee that our portal will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform to access our portal. You should use your own virus protection software.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our portal in any website that is not owned by you.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our portal other than that set out above, please contact customer.services@rheagroup.co.uk.
These terms of use, their subject matter and their formation, are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
